Here are some answers to our most frequently asked questions:
Q: What are your box office hours?
A: We are a volunteer-run organization, and we do not have regular box office hours. The CAT box office opens 45 minutes before the curtain during the run of a show. In between shows, you can reach us at 804-262-9760 (voicemail, or e-mail us at email@example.com).
Q: When does the house open?
A: The house opens 45 minutes prior to curtain.
Q: Is there assigned seating?
A: We do have minimal VIP reserved seating for upgraded subscribers only (see seating chart below). Other than VIP seats, all our seating is general admission. The house seats 150 patrons and we regularly sell out. Accordingly, if you have a preference where you sit you are advised to be at the theatre early.
Q: How can we purchase tickets?
A: You may purchase memberships and season subscription packages here and individual show tickets by clicking here.
Q: Do you accept reservations without prepayment of tickets?
No. If you choose to pay at the door, there is no guarantee of seating and there is a $2/ticket surcharge. However, for your convenience, we will update our voice mail and Facebook page when shows are sold out.
Q: What type of payment do you accept?
A: At the box office, we accept cash, checks, and major credit cards.
Q: Can I exchange my ticket?
A: Yes. Please e-mail us at firstname.lastname@example.org.
Q: What are your single ticket prices?
A: Tickets purchased in advance are $23/general admission, $13/students, and $18/RVATA. For groups of 10 or more, tickets are $18/each. Opening night tickets are all $33. There is a $4/ticket fee to order through the toll free number. There is a $2/ticket fee to purchase any type of ticket at the door. A service charge from the Vendini ticketing system will apply to all ticket purchases.
Q: What are your subscription options?
A: See our membership and season subscription options here.
PLEASE NOTE: Special VIP reserved seating is available for an upcharge of $25 per subscription.